How is Square One different from Project L?
While Square One draws inspiration from the success of Project L, its innovative approach to puzzle-solving mechanics and piece management makes it a unique and standalone game. Check out the full story in this update: https://www.kickstarter.com/projects/boardcubator/square-one/posts/4084059
Last updated: May 02, 2024 00:27
Is shipping included?
No, shipping will be charged later closer to fulfillment.
Last updated: May 02, 2024 00:29
Will I need to pay VAT or import customs fees?
It varies depending on the country to which you’d like your reward shipped. We provide friendly shipping to the US, EU, UK, Canada, Japan, China, and Hong Kong. For backers within these regions, we cover customs, import fees, and any applicable VAT, so you won’t incur additional costs. Depending on your region, we will either ship your reward directly from within the country or fully cover any potential import fees you might be charged.
Last updated: May 02, 2024 00:30
Can I try playing Square One?
Yes, you can. We have the Tabletop Simulator version of Square One on the Steam Workshop. https://steamcommunity.com/sharedfiles/filedetails/?id=3201388112
Last updated: May 02, 2024 00:32
Will this game be available in languages other than English?
Square One is designed to be language-independent. Once you learn the rules, there’s no language-dependent content on the game components, allowing you to enjoy playing in any language you prefer. The Square One rulebook is available only in English.
Last updated: May 02, 2024 00:32
How can I ask a question that isn't addressed here?
Please feel free to email us at [email protected].
Last updated: May 02, 2024 00:33
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.